Terms and Conditions

Welcome to Little Plains Homestead! We’re delighted you’re considering a stay with us. Please review our terms and conditions to ensure a smooth and enjoyable experience for all our guests.

Introduction

In these terms and conditions:

“You” or “your” refers to the guest making the booking and their party.
“Our”, “us”, or “we” refers to Little Plains Homestead and related parties.
“Property” or “accommodation” refers to Little Plains Homestead, located in Boorowa, NSW.

By booking your stay at Little Plains Homestead, you agree to these terms, which are designed to ensure your comfort and safety.

Bookings

Bookings at Little Plains can be made through our website www.littleplains.com.au or via email at enquiry@hanaminno.com.au.

Our policies are:

A 100% deposit is required to secure a booking.
All charges must be settled before arrival.

Payment Policy

Full payment is required at least 30 days before arrival. If we do not receive payment, we reserve the right to cancel your booking.

Refunds via credit card will be processed to the original card used for the transaction.

Cancellation Terms and Charges

Cancel 14 days prior to arrival for a full refund.
Cancel within 14 days of arrival, 100% of the total booking fee is charged.
Written notification is required for all cancellations. A $150 cancellation fee applies. We recommend travel insurance for unforeseen cancellations.

Coronavirus (COVID-19) Cancellation Policy

Please refer to current government guidelines for COVID-19 restrictions. Travel insurance is advised for unforeseen cancellations.

Security Bond

A security bond of $500 is required, held on a nominated credit card one week before check-in. For exclusive private events, the bond is $5,000. Bonds are processed according to arrangements made with you.

Rates and Charges

Rates are quoted in AUD and subject to change.
A minimum 4-night stay is required during Easter, and a minimum 5-night stay during Christmas and New Year.

Compendium

A compendium with essential information about your stay will be provided upon arrival.

Check-in and Check-out

Check-in: 2.00 pm
Check-out: 11.00 am

Early check-ins and late check-outs are subject to availability and may incur additional fees.

Events and Functions

For small events or gatherings, contact us to discuss your plans. Little Plains accommodates up to 25 guests for events and up to 12 guests for overnight stays. No additional guests are allowed without prior approval. We do not permit schoolies, hens, or stags.

Noise and Behaviour

Excessive noise or disruptive behaviour may result in warnings and possible eviction without refund.

Disclaimers

While we strive to ensure your comfort and do our utmost to address any issues within our power, please be aware that we are not responsible for power or water outages or changes to property furnishings. We will make every effort to resolve such issues promptly and to minimise any impact on your stay.

Force Majeure

No compensation is provided for changes or cancellations due to events beyond our control, such as natural disasters or government actions.

Commercial Use

For commercial purposes or extended stays, please contact us to discuss options.

No Tenancy

This booking does not create a residential tenancy agreement or rights under landlord/tenant laws.

Parking

On-site parking is available.

Keypad Locks

Our accommodation has a unique keypad lock. The code will be provided before check-in.

Linen

Linen and towels are provided. Additional linen is available upon request.

WIFI and Internet

WIFI internet is available. Smart TVs are provided; use personal logins for streaming services.

Housekeeping and Environmental Care

Please be mindful of your environmental footprint during your stay.

Rubbish and Recycling

Use provided bins for rubbish and recycling before departure.

Breakages and Damages

Report any incidents immediately. Charges for damages or lost items will be deducted from the bond or credit card.

Smoking Policy and Pet Rules

No smoking or vaping inside. Our pet policy requires prior approval; violations may incur extra cleaning fees or eviction.

Fireplace Rules

Use provided firewood and keep flammable items away from the fireplace.

Septic Tank Rules

Use septic-safe products and report any issues promptly.

Fire and Emergency Evacuation

Follow the procedures outlined in your accommodation for fire and emergency situations.

Personal Belongings and Lost Property

Thank you for choosing Little Plains Homestead. We are committed to making your stay enjoyable. For any questions or special requests, please reach out to us.